"To enhance and institutionalize the e-Extension system in agriculture, fisheries, and natural resources for optimal application, utilization and exchange among users and partners."

Department Order No. 03 series of 2007 designates the Agricultural Training Institute as lead agency for the provision of e-Extension services in collaboration with the various agencies, bureaus and organizational units of the DA. This is to integrate and harmonize ICT-based extension delivery system for agriculture and fisheries.

Farmers' Contact Center
Kaagapay ninyo sa usaping pang-agrikultura
call 1 800 10 982 2474
text 0920 946 2474
email: info@e-extension.gov.ph

4 Events to Mainstream e-Extension in the Philippines

  1. Launch of the e-Extension Program. This was launched on December 11, 2007 with the introduction of the e-Extension Portal and inauguration of the first component: e-Learning. The e-Learning component initially offered five online courses on various commodities namely goat, durian, citrus, corn and banana.
  2. Launch of ATIiNteractive. This is the webportal for Philippine extension and agricultural training. ATIiNteractive consists of the official website of the Agricultural Training Institute (ATI), sections of the e-Extension Portal, ATI intranet, ATI webmail, and the websites of all the ATI Centers spread across the country. ATIinteractive was launched in February 2008.
  3. Launch of the Text Support. This service was launched in February 2009. This was the initial service of the Farmers' Contact Center. Text Support functions as an asynchronous helpdesk for farmers, fishers and Agricultural Extension Workers (AEWs) by using their cellular phones. Queries are sent in through text and a human agent, supported by a knowledgebase and a network of experts, texts back the reply.
  4. Launch of the The Farmers’ Contact Center (FCC). The voice and synchronous component of the Farmers' Contact Center was launched on November 28, 2009 by Secretary Arthur Yap at Bohol Tropics, Tagbilaran City. Through this FCC, farmers and fishers, can inquire on agri-related concerns via voice (call), short messaging service (SMS or text) as well as emails and other online communication platforms like instant messaging and the different forums.