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The e-Learning for Agriculture and Fisheries is a major component of the Philippine's Department of Agriculture's e-Extension Program, with the Agricultural Training Institute as the lead implementing agency, in collaboration with other government agencies, state universities and colleges and nongovernment organizations.

For your technical queries
CALL 8982-2474 (MetroManila)
1800-10-9822474 (other provinces)
or TEXT 0920-9462474 (all networks)
from 8am to 9pm daily.


For general queries, email us at

info@e-extension.gov.ph

Reaching out through the
Farmers' Contact Center

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Frequently Asked Questions


Last Update: 2016/07/17

About the Certificates

Login Issues

Registration and enrollment

General Site Queries


About the Certificates


How come I don't see a link to the certificate or course feedback?


That particular course was developed together with a partner agency/institution. Their signatures are not yet available.

How come the name appearing in my certificate is just my nickname (or alias, or pen name)?


The name that appears in the certificate is system generated according to the profile name that you have entered.

Can I request for a change in how my name appears after I retrieve my certificate?


Yes though there is some waiting time. You can send your request to support@e-extension.gov.ph. In the meantime, update your name in your profile section so that the name generated for your succeeding certificates would be as how you want them. We have posted instructions to use the name that you would want to appear on your certificate, including caps and lower case.

I printed the certificate in black and white, can I print it again in color?


Yes. It is really up to you. You can have multiple copies of that certificate but it is still regarded as one. There is a unique security code for each certificate generated

I lost a copy (soft or hard copy) of my certificate. Can I get another copy?


Yes. Just log back in to that particular course and click the link to your certificate to download and save.

Login Issues


I just created an account but when I login I get the invalid username and password error. What's wrong?


Passwords are case sensitive; caps maybe locked.

I forgot my password. How can I login again?


Please click on the "Yes, help me login" button or contact support@e-extension.gov.ph to request for a new password.

Registration and enrollment


How much to enroll in a course?


All our online courses are free.

Can I enroll in any of the ATI-Centers or any internet cafes?


Yes you can! Location is not a problem as long as there's internet connection.

When is the best time to enroll? Can I enroll even at night?


The best time to enroll is during office hours, 8AM - 5PM, Monday to Friday. This is the time when you receive the enrollment key for each course. You may ask for the enrollment key even at night but the enrollment key will be sent to you the next office hour.

Who are qualified to enroll in any of the courses? What are the qualifications of an enrollee?


The only requirement for our certificate courses is that you should be a Filipino -- residing in the Philippines or an overseas contract worker.

I have registered in the site, how come I still cannot access the course? What is that required "enrollment key"?


Registering in the e-learning site gives you the privilege to post in the forums and participate in the online discussions, as well as download our digital resources that are reserved for registered users only. You still need to enroll in the course you want. At enrollment, request for the "enrollment key" for that particular course. The "enrollment key" is one of the methods that we use to group legitimate users who can take the course.

Are there courses available for non-Filipinos?


Currently, all our full online courses are exclusive to Filipinos because of the courses' local recommendations. There will be courses available for non-Filipinos soon. All our digital resources though, are open to everybody.

Can I enroll in two or more courses at the same time?


No, we recommend one course at a time so you can focus and complete the requirements of the course. This is to avoid inconsistencies too with our enrollment vis-a-vis completion data. Should you prefer to enroll in a new course without completing the requirements of the course you are first enrolled in, please send us a request with your reason.

I am an expat living in the Philippines, can I take the courses?


Yes but only for "rolling courses" -- courses that have finished the test run. You shall be advised when you make your inquiry.

Do I need to be a good computer operator to be enrolled?


Our online courses do not require complex or advanced computer skills. As long as you are able to move and click the mouse, then you are on your way to experience e-learning.

I am a Filipino living abroad, can I take the courses?


All our full online courses are focused on some local recommendation, so they may not be applicable in your particular locality. There will be courses with more general recommendations soon. All our digital resources though, are open to everybody.

I have failed in the course. Is it possible to repeat the course so I can get a certificate.


You can request to repeat the course by sending email to support@e-extension.gov.ph.

General Site Queries


Who are the site's support team now?


Our resident agents on standby for e-learning support include Emerson DeƱado, Ladylyn R. Jose, Catheryn Villorente and Rommel T. Hallares


Where can I find the author for a particular course?


From the main menu, click COURSES. Then click the 'i' icon at the far right of each course in the list.

Can I meet the expert/s personally?


Yes you can. You can contact the expert directly from the information that he/she provided or you can ask your nearest ATI Regional Center to facilitate and arrange for the meeting depending on the expert's availability.

How much are the Technokits?


The Technokits, the high resolution version of those in our digital resources section, are at Php100 each excluding courier fees. We don't have online purchasing in place yet but please call 02 9822474 local 258 for your inquiries, or call the Farmers' Contact Center.

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Picture of Nordelyn CojanoGood day maam and sir ,I would like to request an E-key for OCARROT1.Thank you and God bless
Nordelyn Cojano 24 Oct 07:39 PM
Picture of Datu Abubakar B. UsmanGood evening ma'am/sir.
I would like to request an enrollment key for this course (TOMATO 1.2)

THANK YOU AND GOD BLESS!

Datu Abubakar B. Usman 24 Oct 06:13 PM
Picture of Nestor BenguaGood day ma'am/sir! I would like to request an Enrollment key for Cultivating Earth's Sweet Crop: The Sweet Potato (SWEETPOTATO1). Thank you and God bless.
Nestor Bengua 24 Oct 05:51 PM
Picture of Nestor BenguaGood day ma'am/sir! I would like to request an Enrollment key for Cultivating Earth's Sweet Crop: The Sweet Potato (SWEETPOTATO1). Thank you and God bless.
Nestor Bengua 24 Oct 05:51 PM
Picture of Nestor BenguaGood day ma'am/sir! I would like to request an Enrollment key for Cultivating Earth's Sweet Crop: The Sweet Potato (SWEETPOTATO1). Thank you and God bless.
Nestor Bengua 24 Oct 05:49 PM
Picture of Nestor BenguaGood day ma'am/sir! I would like to request an Enrollment key for Cultivating Earth's Sweet Crop: The Sweet Potato (SWEETPOTATO1). Thank you and God bless.
Nestor Bengua 24 Oct 05:49 PM
I am marie fe belar, BAT student. I am still focusing my study.Good day ma'am i would like to request an E-key for Mechanized Rice Transplanting Technology.hoping your response Salamat.
MARIE FE OLIVER BELAR 24 Oct 02:53 PM
Picture of Leni LorzanoGood Afternoon,I would like to request for enrollment key for Food Safety in Trade,Thank you,Leni Lorzano,09277917867

Leni Lorzano 24 Oct 01:27 PM
Picture of Sun Jayson De VenancioGood Day Ma'am/Sir I would like to request an enrollment key for crops in tomato production
Sun Jayson De Venancio 24 Oct 01:06 PM
Picture of KAHAR USMANGood morning ma'am I request a key enrollment of COCONUT
KAHAR USMAN 24 Oct 11:34 AM
Picture of Rachel Mae CapangpanganGood Morning Maam and Sir. I just want to request an enrollment key for Getting the Big Bucks: Proposal Writing topic. Thank you and Godbless
Rachel Mae Capangpangan 24 Oct 10:12 AM
Picture of Zulaika KamidGood morning Ma'am/Sir I would like to request an Enrollment key for
Cassava 1. Thank you!

Zulaika Kamid 24 Oct 10:03 AM
Picture of alfariz dilaoGood morning sir/ ma'am, I would like to request an enrollment key for Cassava1.Thank you.
alfariz dilao 24 Oct 10:00 AM
Picture of Ambra M. MalaguialGood morning sir /ma'am. I would like request key enrollment for From Seed to Seed: Online Course on Corn Production
Ambra M. Malaguial 24 Oct 09:06 AM
Picture of Melvirch TabloGood evening po, magrequest po sana ako ng ekey ng Climate Change 101: Understanding Climate Change in Agri-Fisheries. Thank you po
Melvirch Tablo 23 Oct 10:56 PM
Picture of Datu Abubakar B. UsmanGood evening ma'am /sir.
I would like to request an e-key for this course (GOAT4)

THANK YOU AND GOD BLESS!

Datu Abubakar B. Usman 23 Oct 10:15 PM
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