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The e-Learning for Agriculture and Fisheries is a major component of the Philippine's Department of Agriculture's e-Extension Program, with the Agricultural Training Institute as the lead implementing agency, in collaboration with other government agencies, state universities and colleges and nongovernment organizations.

For your technical queries
CALL 8982-2474 (MetroManila)
1800-10-9822474 (other provinces)
or TEXT 0920-9462474 (all networks)
from 8am to 5pm daily.


For general queries, email us at

info@e-extension.gov.ph

Reaching out through the
Farmers' Contact Center

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Frequently Asked Questions


Last Update: 2016/07/17

About the Certificates

Login Issues

Registration and enrollment

General Site Queries


About the Certificates


How come I don't see a link to the certificate or course feedback?


That particular course was developed together with a partner agency/institution. Their signatures are not yet available.

How come the name appearing in my certificate is just my nickname (or alias, or pen name)?


The name that appears in the certificate is system generated according to the profile name that you have entered.

Can I request for a change in how my name appears after I retrieve my certificate?


Yes though there is some waiting time. You can send your request to support@e-extension.gov.ph. In the meantime, update your name in your profile section so that the name generated for your succeeding certificates would be as how you want them. We have posted instructions to use the name that you would want to appear on your certificate, including caps and lower case.

I printed the certificate in black and white, can I print it again in color?


Yes. It is really up to you. You can have multiple copies of that certificate but it is still regarded as one. There is a unique security code for each certificate generated

I lost a copy (soft or hard copy) of my certificate. Can I get another copy?


Yes. Just log back in to that particular course and click the link to your certificate to download and save.

Login Issues


I just created an account but when I login I get the invalid username and password error. What's wrong?


Passwords are case sensitive; caps maybe locked.

I forgot my password. How can I login again?


Please click on the "Yes, help me login" button or contact support@e-extension.gov.ph to request for a new password.

Registration and enrollment


How much to enroll in a course?


All our online courses are free.

Can I enroll in any of the ATI-Centers or any internet cafes?


Yes you can! Location is not a problem as long as there's internet connection.

When is the best time to enroll? Can I enroll even at night?


The best time to enroll is during office hours, 8AM - 5PM, Monday to Friday. This is the time when you receive the enrollment key for each course. You may ask for the enrollment key even at night but the enrollment key will be sent to you the next office hour.

Who are qualified to enroll in any of the courses? What are the qualifications of an enrollee?


The only requirement for our certificate courses is that you should be a Filipino -- residing in the Philippines or an overseas contract worker.

I have registered in the site, how come I still cannot access the course? What is that required "enrollment key"?


Registering in the e-learning site gives you the privilege to post in the forums and participate in the online discussions, as well as download our digital resources that are reserved for registered users only. You still need to enroll in the course you want. At enrollment, request for the "enrollment key" for that particular course. The "enrollment key" is one of the methods that we use to group legitimate users who can take the course.

Are there courses available for non-Filipinos?


Currently, all our full online courses are exclusive to Filipinos because of the courses' local recommendations. There will be courses available for non-Filipinos soon. All our digital resources though, are open to everybody.

Can I enroll in two or more courses at the same time?


No, we recommend one course at a time so you can focus and complete the requirements of the course. This is to avoid inconsistencies too with our enrollment vis-a-vis completion data. Should you prefer to enroll in a new course without completing the requirements of the course you are first enrolled in, please send us a request with your reason.

I am an expat living in the Philippines, can I take the courses?


Yes but only for "rolling courses" -- courses that have finished the test run. You shall be advised when you make your inquiry.

Do I need to be a good computer operator to be enrolled?


Our online courses do not require complex or advanced computer skills. As long as you are able to move and click the mouse, then you are on your way to experience e-learning.

I am a Filipino living abroad, can I take the courses?


All our full online courses are focused on some local recommendation, so they may not be applicable in your particular locality. There will be courses with more general recommendations soon. All our digital resources though, are open to everybody.

I have failed in the course. Is it possible to repeat the course so I can get a certificate.


You can request to repeat the course by sending email to support@e-extension.gov.ph.

General Site Queries


Who are the site's support team now?


Our resident agents on standby for e-learning support include Emerson Deñado, Ladylyn R. Jose, Catheryn Villorente and Rommel T. Hallares


Where can I find the author for a particular course?


From the main menu, click COURSES. Then click the 'i' icon at the far right of each course in the list.

Can I meet the expert/s personally?


Yes you can. You can contact the expert directly from the information that he/she provided or you can ask your nearest ATI Regional Center to facilitate and arrange for the meeting depending on the expert's availability.

How much are the Technokits?


The Technokits, the high resolution version of those in our digital resources section, are at Php100 each excluding courier fees. We don't have online purchasing in place yet but please call 02 9822474 local 258 for your inquiries, or call the Farmers' Contact Center.

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Picture of Maria Fe  Mendez Hello po bagohan lang po pwedi po ba maka hingi ng e -key for enrollment po thank you
Maria Fe Mendez 31 Jan 06:53 PM
Picture of Sherealou Tabilhello po.good day. pahinge po ako enrollment key for couse effective human communication and human relation po.salamat

Sherealou Tabil 31 Jan 03:01 PM
Picture of rochelle jane Taroygood afternoon mam/sir
i would like to request an e-key. thank you.

rochelle jane Taroy 31 Jan 02:30 PM
Picture of Erna MediavilloGood afternoon, Ma'am/Sir. May I request an E-Key for IRDFS1? Thank you.
Erna Mediavillo 31 Jan 01:44 PM
Picture of Rommel HallaresGood morning, Kindly check your message box for our response on your request. Happy e-learning.

Rommel Hallares 31 Jan 09:48 AM
Picture of jaiwan bulawangood day po sir, maam

i'm my request e-key
cage free production the basic.

jaiwan bulawan 31 Jan 06:56 AM
Picture of Erica Marie  Madraso Hello, Good day ma'am/Sir. May I request for an e-key IRDSF1? Thank you so much.
Erica Marie Madraso 30 Jan 09:18 PM
Picture of Rico OxinaGood pm Po can I request an enrollment key for the course IRDFS1 thank you
Rico Oxina 29 Jan 03:33 PM
Picture of Judy Ann B. BerbanoGood afternoon ma'am / sir can I have a enrollment key of " Growing carrot the Natural Way ( OCARROT 1 )
... .
Thank you po. 😇💕


Judy Ann B. Berbano 29 Jan 01:32 PM
Picture of Judy Ann B. BerbanoGood morning ma'am
Judy Ann B. Berbano 29 Jan 09:09 AM
Picture of Ma. Loraine TampocaoGood day sir. May I request for an e-key of IRDFS1? thank you.
Ma. Loraine Tampocao 29 Jan 08:50 AM
Picture of jaiwan bulawanGood morning po sir,ma'am
I'm resquest for an e-key
Integrated Pest Management for Banana

Salamat po

jaiwan bulawan 29 Jan 08:31 AM
Picture of Suzien BantaGood morning po. May I request for the E-key for IRDFS1? Thank you po.
Suzien Banta 28 Jan 07:57 AM
Picture of Melanie  Oliquino Hello po, May I request
for the E-key for IRDFS1? Thank you so much!

Melanie Oliquino 27 Jan 11:01 PM
Picture of Robinson DucadoEffective Human Communication and Human Relations (COMM1), could I ask for this e-learning course e-key please, thank you very much!
Robinson Ducado 27 Jan 09:21 PM
Picture of Johnray Blas UrsalGood afternoon. May I request for the e-key Basic Urban Gardening (URBAN1)? Thank you po.
Johnray Blas Ursal 27 Jan 04:25 PM
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